Free News & RSS reader for PDAs and Smartphones
Technical Support
Visit our User Forum - forum.splashdata.com
SplashNews Frequently Asked Questions (FAQs)
Installation
- How do I install SplashNews?
- What is the current version of SplashNews and
what has changed?
- How do I delete SplashNews?
- How much memory does SplashNews require on my
handheld?
General Technical
- Does SplashNews support external memory
cards?
- Why do you need my e-mail address?
- What is the meaning of the symbols?
- How do I use the 5-way-navigator?
- How can I add feeds? Are there predefined feeds?
- How can I delete feeds?
- Can I limit the transferred amount of data transfered?
- Are pictures always transferred?
- What does the sound mean, which appears after syncing?
- How can I stay informed on new updates?
Customer Service
- Technical Support
- Request Registration Code
- Change of Email Address
- Subscribe to SplashData eNews
You can download the installer from our download
page. Alternatively, go to splashdata.com/splashnews/ on your handheld
internet browser to download it directly.
SplashNews 1.0 is the current version. For an overview of changes, see
the release notes.
Palm OS:
- Press the home button to go to the Application launcher.
- Press the menu button to display the App Menu.
- Select Delete from the App Menu.
- Select SplashNews and tap Delete.
Windows Mobile:
- Connect the device and open Active Sync
on the desktop.
- Go to Tools > Add/Remove Programs.
- Select SplashNews
and click the Remove button, click next.
SplashNews requires 1.5 MB of free memory for the application,
and up to 2 MB for downloaded articles.
SplashNews must be installed on internal memory at this time.
Why do you need my e-mail address?
We will not give your e-mail address to third parties. We need the address
to keep you informed on updates and our upcoming online portal, which
will enrich your RSS experience substantially.
What is the meaning of the symbols?
Top left to bottom right:
- My Feeds: The list of your subscribed feeds
- Add feed: Add feeds to your list
- Alerts: Tips and update-news you
have received
Only Palm and Pocket PC:
- Settings: Go to the settings screen
- Sync: Go to the sync screen
- Help
How do I use the 5-way-navigator?
The application is optimized for one-handed navigation. The functionality
of the 5-way navigator differs, depending on which screen you are:
Within articles:
- Left: Up one level (feed-list)
- Right: Next article
- Up/Down: Page wise scrolling
Within feeds:
- Left: Up one level (feed-list), if no headline is selected – otherwise
the previous headline is selected.
- Right: Select next headline or
select the topmost headline on the current screen, respectively.
- Up/Down:
Page wise scrolling
- Center: Open selected
Elsewhere in the application:
- Up/Down: Page wise scrolling
- Left/right: Move blue frame
- Center: Open selected
How can I add feeds? Are there predefined feeds?
Click on the "+" symbol on the top of the screen. We have
created a list of interesting feeds, which you can add by clicking "choose
feed." On the following screen you simply need to check the desired
feeds or services and click "subscribe."
For adding custom feeds and for importing OPML files please have a
look at the manual.
You can enter
either RSS or ATOM feeds.
Occasionally, you will notice that even after the SYNC, the feed would
still
show 0/0. In that case, kindly SYNC again and you will find all the feeds
are downloaded.
The reason being for this is the way the RSS feeds are designed in some
websites. During the first SYNC, only the header information is downloaded
and during the second SYNC onwards, all the feeds are downloaded.
How can I delete feeds?
You can delete feeds by clicking settings (tool symbol) -> delete
feed
Can I limit the transferred amount of data transfered?
Click the tool symbol to open the settings screen. You can set a data
limit here.
Are pictures always transferred?
Click the tool symbol to open the settings screen. Here you can choose
between syncing news and pictures or news only.
What does the sound mean, which appears after syncing?
You have received a new alert. Click the exclamation point top right.
How can I stay informed on new updates?
We will keep you informed via the integrated alert functionality. New
updates will also be announced on our website.
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